Our selling prices are gross prices and include applicable value added tax.
Shipping and packaging costs are added separately.
Customers from EU countries:
Invoicing of end user customers is strictly at gross selling prices that include applicable value added tax.
Companies with a VAT identification number (VAT ID) are invoiced at net prices.
Net prices are calculated from the gross selling price less German value added tax, currently 19%.
Please, therefor, always advice us of your VAT ID on each purchase.
Customers from non-EU countries:
Invoicing is at net prices. German value added tax at 19% is deducted from the gross selling prices.
3. Shipping and packaging costs
We always aim to select the most cost-effective method of shipping for you
and include the costs of shipping and packaging in the invoice.
The shipping costs will be calculated online on the basis of the weight of the goods
while your are preceeding with the order.
You will always find a list of the actual costs of shipping and packaging to different regions
in your shopping cart.
If your order cannot be dispatched via normal post,
we will advice you before shipment about terms and conditions of shipping.
Packs which will send with PostModern will refer from PostModern to DPD. The delivery of packs to special
pack stations is only possible with DHL. Please pay attention that the shipping costs are higher when we
should deliver the packs to a pack station or with express.
When the order comes from out of Germany and there is a valid VAT number so that you can get a net
invoice it could be that the shipping costs are about 1,80 € higher as they are shown in the
4. Terms and condition of payment
Cash before delivery:
We will send you a email with payment information and reserve your ordered items for you.
As soon as we receive your payment, we will ship your package.
You might be charged by your bank for each transfer to our bank account.
You fill in the necessary information.
As soon your data are confirmed we will dispatch the goods.
If you have specified in Paypal another delivery address than in the order in
our online shop, we will use the address you have specified in our online shop.
Our PayPal Email:
Our bank account:
Bank: Commerzbank Löbau
Account holder: SiSy Solutions GmbH
BIC: DRES DE FF 850
IBAN: DE28 8508 0000 0357 366 700
Usage: Please make sure you enter your invoice number or order number.
Normaly we dispatch the goods one workday after your order.
The delivery time depends on the recipient country.
6. Right of withdrawal
You have a right of withdrawal of 14 days. In this time you can send us back your product when
you are unsatisfied with it to the following address:
SiSy Solutions GmbH
Promenadenring 8 B
Excluded from the right of withdrawal are complete or also particular soldered kits.